AOG Emergency Support

When your aircraft is on the ground, every minute counts. Our AOG desk is staffed around the clock to get you flying again.

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How We Respond

Immediate Action for Critical Situations

When an AOG situation occurs, you need a partner who acts immediately. Our dedicated AOG desk is staffed 24 hours a day, 7 days a week, 365 days a year. We maintain an extensive database of component availability across our global supplier network.

Our AOG Response Process

  • Immediate Assessment: We analyze your requirements and identify the fastest sourcing path within minutes of your call.
  • Global Sourcing: We tap into our network of 500+ certified suppliers across 50+ countries to locate your part.
  • Verification: Every part is verified for airworthiness, documentation, and compliance before shipment.
  • Priority Logistics: We arrange expedited shipping via the fastest available carrier — air freight, hand-carry, or charter if needed.
  • Delivery Tracking: Real-time tracking from our warehouse to your facility, with proactive updates at every milestone.

AOG Contact

AOG Email Sales@togaaeroparts.com
Operating Hours 24 hours / 7 days / 365 days
Average Response Time Under 4 Hours
FAQ

AOG Support Questions

AOG stands for "Aircraft on Ground." It is an aviation industry term for a situation where an aircraft cannot fly due to a missing part or component. AOG situations are critical because every hour the aircraft is grounded costs the operator significant revenue.

Our average AOG response time is under 4 hours from initial contact. Depending on the part and location, we can arrange same-day or next-day delivery via air freight, hand-carry, or charter services.

Yes. All parts supplied by Toga Aeroparts come with full airworthiness documentation including FAA 8130-3, EASA Form 1, or equivalent certificates. We only source from certified suppliers and repair stations.

We support all major commercial and regional aircraft types including Boeing, Airbus, Embraer, Bombardier, ATR, and more. Our supplier network covers virtually every aircraft component and system.